Hello rgfincher, Thank you for your post. The option to blacklist entire top level domains can used in MagicSpam interface: Anti-Spam >> Exemptions >> Sender From Black List where you can use '*' Wildcard to specify the top level domain you want to block: e.g. *@*.tld Another thing you could look in...

Hello Southfields43, Thank you for your post. From our understanding, your hosting providing is running our software on their email server. You may contact your email server operator, report this issue them and explain that the email comes from a trusted source. So they can better assist you. We hop...

Hello mseric, Thank you for your post. To better assist you with this issue, could you please send us a few more details to our support team at support@magicspam.com: 1. What is the version of Plesk you are using? 2. What is the version of MagicSpam that you are using? 3. Your license key 4. Error m...

Hello JoseSipe, After further review, we noticed that it is most likely the case where your IP was blacklisted in one the lists (spamrats, mipspace, sorbs...) when you first sent the email, and it got delisted shortly after that so your IP didn't appear as listed when you searched on mxtoolbox.com. ...

Hello rossh, Thank you for your post. If you follow the URL in the rejection notice, you should find detailed information as to why your message was blocked. It appears that the IP address (104.129.3.122) is listed on the MIPSPACE reputation lists and UCEPROTECT lists. Please contact mipspace.com an...

Hello JoseSipe,

Thank you for your post.

In this case your sending email address, IP or your domain have been blacklisted by the recipient or administrator of the remote servers.

Please contact the recipient via alternative means and ask them to 'whitelist' you.

We hope this information helps.

Hello Pagemakers, Thank you for your inquiry. Third-part list can negatively affect email delivery services and we suggest using only reputation list in MagicSpam (BMS lists). We are not aware of any updates or other details related to this list. In this case we recomend you to contact Spamcop direc...

Hello ma69560-ovh, If you follow the URL in the rejection notice (http://spamauditor.org/best-practices/empowering-your-users/), you should find detailed information as to why such reported message were blocked by your MagicSpam. Based on the rejection message excerpt: "550 5.7.0 You have been ...

Hello greg33, Thank you for your post. If you follow the URL in the rejection notice, you should find detailed information as to why your message was blocked. Based on the rejection message excerpt: "You have been blacklisted." means that the recipient has blacklisted your email address or...

Hello iantresman, Thank you for your post. Please note that backscatter would not be a reason for your IP getting listed on any reputation list. That said, you should be able to recognize backscattered emails as NDR (Non Delivery Report) messages in the logs, for messages that are being sent back to...