Hello Lala, Thank you for your post. From your email we understand that you are seeing spam emails sent to non-valid recipients in your server. If that is correct; please note that any sender can indeed send an email to any non-valid user in your system; however as not-valid user does not exist, the...

Hello AndyB78, Thank you for your post. Please note that MagicSpam provides anti-spam protection through Best Practices rules and IP reputation on SMTP and Pre-SMTP levels, and it is protecting your system before spam messages even get to your system. As such, MagicSpam does not have anti-virus capa...

Hello Rimbaldi, Thank you for providing us the requested information. As the sender is already rate limited by the MagicSpam Inbound Rate Limiter, messages would continue being rate limited (blocked) until the Rate Limit expires - hence "RATELIMIT[Inbound]" log entries. Once the rate limit...

Hello jivemedia, Thank you for your post. This warning messages is benign in nature and can be ignored. That said, our development team will be looking into changing the permissions for magicspam-milter.service, to avoid the reported logging in the future. Thank you again for reporting this issue wi...

Dear Valued Customers, We are pleased to announce the release of MagicSpam PLUS for Zimbra 2.1-5.1. This release has several new features and updates based on feedback from you! This release includes:   - New Security Feature: Country Authentication Restrictions   - New Blacklist: Sender Country Bla...

Hello fredonline, Thank you for letting us know. In order to further investigate this bug, could you please let us know the following information about you platform: - MagicSpam Version - Operating System and Version - Operating System Architecture (32 bit or 64 bit) - Plesk Version Thank you.

Dear Valued Customers: We will be conducting scheduled maintenance on our website - www.magicspam.com, as well as other LinuxMagic sites - on Tuesday June 12th 2018 beginning at 3:00 PM Pacific Time. Our support team will be still be available via Email. We expect the maintenance to take less than o...

Hello Rambaldi, Thank you for your reply. We have escalated this issue internally and will let you know once we have more information; in the meantime could you please remove MagicSpam counter and mslog files from the: C:\magicspam\log\ folder and let us know if that resolves the issue? Thank you Ra...

Hello Brads5, Thank you for your post. Could you please post the result of: su -c zimbra "postconf milter_connect_macros" And, if the result is *NOT* j {daemon_name} {client_connections} {client_addr} {client_ptr} v then run: su -c zimbra "postconf -e 'milter_connect_macros=j {daemon_...

We have now completed our maintenance of the forums. We'd appreciate a note if any problems are noticed.

Thank you!

-- Wizard IT Support Team --